Personalised Product Deliveries:
UK Mainland:
Panel Only – All panels are printed and shipped from our partners at Bottle Goose. Personalisation usually takes 5-7 working days before dispatch. You’ll receive an update as soon as your panel is ready to ship.
Panel & Case – If you purchase a panel and Modify suitcase together, they will be dispatched from our partners at Bottle Goose. Personalisation usually takes 5-7 working days before dispatch. You’ll receive an update as soon as your panel and suitcase are ready to ship.
Standard - Free for orders over £50 / £2.99 for orders under £50 (5-7 working days)
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Suitcase Only – If you purchase a Modify suitcase only, it will be dispatched directly from our warehouse with all of our delivery options available such as:
Standard - Free for orders over £50 / £2.99 for orders under £50 (3-5 working days)
Express - £3.99 (Up to 2 working days)
Next Working Day - £5.99 (order before 3pm Mon-Fri)
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Personalised Product + Non-Personalised Product – Please note, if you purchase any personalised product alongside any other non-personalised item, they will be sent separately from two locations, and you will be provided with two tracking numbers.
Standard - Free for orders over £50 / £2.99 for orders under £50 (5-7 working days)
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UK Non-Mainland:
Certain locations/postcodes are categorised as ‘UK non-mainland’ and are therefore subject to certain restrictions and shipping costs.
Standard - £5.99 (3-7 working days)
For more information, please see our Delivery Information.
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Returns:
Every order placed with it Luggage is covered by our hassle-free 28-day money back guarantee
All we ask is that the item is returned to us unused and in its original condition and packaging.
For more information on how to return an item, please see our full returns policy page.